How to shop?
How you can realize purchase on our E-shop? It is really easy and so you can get your favorite puppet in several easy steps. Bellow you can find the instructions how to do it.
1. Selection of your country
Although it seems unusual, you should start by choosing of country of your origin and in some by choosing currency in case you don't want pay in CZK as well. Only then you will see after the shipping cost to final destination after adding of products to your shopping cart. So you will not enter your country again when you will be filling in the form with your delivery details. Your you simply select in the tab which is always located in the right top of every page. Click on the arrow in the right corner of roller and choose of the coutries we are exporting our puppets in. After selecting the destination country you can change currency. This tab is located next to the tab you have selected your country. In case you are not from EU countries, USD is predefined and it can not be changed. Now you can continue to the next step and that is the selection of goods.
2. Choose your puppet
We divided our offer in several categories and thematic sections, to make you orientation easier. The complete list you can find on our site in the “SHOP” section and then always on the top of each site.
Our categories are following:
The description of each of them you can find on the site of every collection. It is possible to choose your marionette by the theme or profession. Those sections we divided into: Sorcery, Kids, Caspar, Pinocchio, Professions and Czech traditional.
The marionettes you can choose by clicking on the chosen collection and then you can find your marionette easily. By clicking on the category you can see all the details of the puppet like the height, weight, price without VAT and with VAT and additional information about the product.
Chosen marionette you can add to your shopping cart by clicking on: “add to cart.” After successful clicking you will be informed by notice (x pcs in your shopping cart)”.
Now you can continue your shopping by clicking on “BACK TO THE LIST OF PUPPETS” or by clicking on “SHOPPING CART” on the right top of each site you can continue to your purchase.
3. Shopping cart
After you choose the puppets you want to buy you can see the final price. You can discard some articles you chose before by clicking on black cross in the order chart or by changing of the number of pieces you can change the number of puppets you want.
4. Transport and payment
In the next step you can see the total price of chosen marionettes and the price of transport. As follows you have to choose the payment method or you can pick up the puppets in our workshop in Prague in person. Details about the delivery, transport and package you can find in the section “TRANSPORT.”
5. Delivery and invoicing details
Immediately you will click on the "CONTINUE TO PAYMENT," you will be redirected to the next step where you have to complete your personal and delivery details and by clicking on “SAVE DATES” you will be redirected to the next step.
6. Send the order – confirmation of your purchase
For confirmation of your purchase please check all details in the summary of your order and then click on “CONFIRM YOUR ORDER.” So you will confirm the purchase and you agree with your terms and conditions, you can find in the “SHOP” section in division “TERMS AND CONDITIONS.” After the successful order you will receive confirmation e-mail with the number and details of your order attached. In case you will not receive this e-mail up in a hour, unfortunately something gone wrong and so please contact us to check it.
In case of any special requests or questions please don’t hesitate and contact us.
Thank you for using services of our E-shop.